Project Overview
Logile provides a comprehensive platform for store planning, scheduling, and execution, which was initially limited to a web application. The goal of this project was to extend this seamless experience to a mobile application. I collaborated with project managers and stakeholders to deliver key modules and features for the mobile apps.
My Contributions
Responsible for research, conceptualization, design, user testing, and delivery of key modules and feature areas.
Logile Connect Mobile Application
Team
5 Designers, 1 Project Manager & 3 Module Managers
Introduction
Logile's solutions enable retailers to optimize the two most important controllable store expenses, labor and inventory, by ensuring that they always have the right employee in the right place at the right time, and the right goods on the shelf at the right price. Here we will go through one such problem that user was facing and how we tackled the same.
Problem Statement
Users of the Logile Connect app had to navigate through various modules and pages to find the information they needed. This process was time-consuming and frustrating, especially when users needed to quickly access data to make informed decisions. Additionally, the search experience was not user-friendly, making it difficult to find specific information even when using the existing search function.
Research & Reviews
Research & User Interviews helped us understand few main takeaways:
Lack of user-friendly search function
To view results from mail, calendar, and people, and accessing multiple modules to get to desired result should be simple. Our search was not comprehensive and coordinated.
Inefficient search process
Typing on phones without any assistance is not an efficient way to search. And on top of it, users were forced to input whole searches and go through a long, flat list of results.
Zero query handling
As compared to any traditional searches in the market, this app did not have any suggestions that were related to users recent searches or any previous interactions user had on this app.
Design Solutions
Wireframes
Initial Wireframes
Final Design: Introducing the new and improved global search feature in Logile Connect!
Final Design of Global Search
User Journey & Search Result
User-Friendly Design
Creating a consolidated module for a clutter free menu section and giving option for Search with this view for new users. This helped current user to focus on important modules as compared to distracting options which existed earlier. We have also introduced Help section for new users to get the in-app guides that will help them get introduced to new features of the screen.
Zero Query Zone
With the help of our research and interaction with users we got to know that people were looking for similarities in the searches being used in the market. So we introduced Zero query zone, where users were given options based on their recently searches, activities or interaction with other users on the application. This helped us to introduce both employees as well as module suggestions within the zero query screen that helps user with quick access around the application.
Zero Query Page
Live Searches
With the help of developers, we were able to introduce live searches as the user types and also introduced filter option for any quick filtering that is needed on the go. This helped to get the recent keywords searched, suggested keywords that was recently used by user or trending in the store.
Desired Result
Key decision of including filter gave employees great power over SERP. This helped them to search within a module or employee or chat section. Moreover, they can easily switch across different result types suing this filter making it a powerful tool for users or employees using it, to get the desired result.
Live Searches and Filtered Results
Results
With our latest update, finding the information you need has never been easier. Our global search feature allows you to search across all modules and pages within the app, giving you instant access to the information you need. Simply type in your search query and hit enter, and it will display relevant results in an organized and easy-to-read format.
Overview
But that's not all! We've also made the search experience more user-friendly by providing autocomplete suggestions as you type, ensuring you can find what you're looking for faster than ever before. Plus, we've added filters to help you narrow down your search results by department, employee, and module.
Say goodbye to scrolling through multiple pages and modules to find the information you need. With our global search feature, it's just a few clicks away. Try it out today and experience the convenience of effortless searching!
User Testing
Testing and sending for development
The resulted screens were introduced to users for Flash Feedback Sessions. We asked them to go through the application and share their experience with us.
Every user was able to complete the task and understand the feature easily. We were extremely happy with the feedbacks that we have received.
Few feedbacks from users included:
- "User-friendly, modern and similar to what they are using"
- "Easier searching as compared to earlier"
- "Finding what I was looking for"
- "Filter option is game changing to sort through multiple modules"
Future Scope
After the successful implementation of these features we will not stop at this.
- We are planning to introduced Error handling that occurs while Browse through the application which we will implement in the later stages of the development.
- Also, we are planning to implement dark mode for this application as these applications are being used across the day as well night hours.